Tonic Tutor is owned and maintained by developer/artist William Ratke. The games were invented by composer/instructor Christine Donkin.

Tonic Tutor is based in Ottawa, Ontario.

In order to use Tonic Tutor, you will need the most recent version of one the following browsers. If you use a browser not on this list, it's recommended that you upgrade before you try to use Tonic Tutor.

1. Mozilla Firefox
2. Chrome
3. Microsoft Edge

If you don't sign out manually using the Logout button in the top right corner of the site, Tonic Tutor will automatically sign you out after 30 minutes of inactivity. You will be required to sign in again even if you leave Tonic Tutor open in your browser and come back to it later - after 30 minutes your Tonic Tutor session is closed and you will be redirected to the sign in page when you come back and try to use the site. We do this for security reasons to prevent others from accessing your account.

Tonic Tutor does not install or store anything on your computer which means that you can use it from any computer as long as it has a working connection to the internet. You will need to have Javascript enabled in your browser. You can check to see if Javascript is active (and find out how to turn it on if it isn't) using this link: www.activatejavascript.org.

Errors may be caused if multiple users are accessing an account at the same time, so every student requires their own account.

You cannot login in to multiple accounts simultaneously using the same browser. Logging into a second account will log you out of the first session you were logged into. If you log in to a second account in a new browser window and then click on a link in the first browser window you may receive errors, so it is not recommended.

Passwords are case sensitive, but usernames are not.

You can create a free Tonic Tutor account here. You and 10 of your students will get full access to 10 Tonic Tutor games without ever having to pay a penny. You will always have the option to upgrade your account if you wish to add more students or for full access to all of Tonic Tutor's features, including 40 games.

If you don't already have a Tonic Tutor account, you can sign up and try out Tonic Tutor for free here. That account gives you and 10 of your students access to 10 of Tonic Tutor's games. We also have several premium plans you can upgrade to once you've created a free account:

Tutor 10 - 10 students for $9/month
Tutor 20 - 20 students for $16/month
Tutor 30 - 30 students for $24/month
Tutor 40 - 40 students for $31/month
Tutor 60 - 60 students for $46/month

All of our premium plans come with several other features such as Achievements, Contests, Medals, Goals, and Stickers that track your students' progress. The plans are set up so that you can collect a fee from your students and then use that to pay the cost of the plan each month - your students won't have to subscribe individually or make individual payments.

No, you need to create a free account first and then upgrade it.

Yes, the payment gateway we use requires you to have a credit card in order to sign up. If you don't have a credit card, please contact us, we're pretty flexible and we're willing to look at other options for payment that might work better for you.

Yes! We don't offer subscriptions by default through Paypal because it's not easy to upgrade/downgrade with their platform, but if you give us a shout and let us know what plan you want to subscribe to, we can send you a link that you can use to sign up with Paypal instead of our default payment gateway.

If you currently have a subscription through Paypal and you want to upgrade or downgrade to a different monthly plan, you'll need to contact us and we'll send you a link you can use to switch your plan. If you want to cancel a Paypal subscription, you can do so from your Paypal account, but you can also let us know and we can cancel it for you on our end.

You will have instant access to Tonic Tutor after signing up for your account. If you upgrade or downgrade your account, you will need to log out and log into your account again before the changes to your account will take effect.

The first thing you should do when your transaction is declined is to contact the company that issued you your card. They should be able to tell you why the card was declined and what you need to do in order to ensure the transaction is approved. We don't see any information on our end that would help us explain why it was declined.

If you live in Canada we are required to collect PST/HST/GST depending on the province or territory in which you live. Taxes will automatically be added to your subscription when you sign up.

If you signed up with a credit card, upgrading or downgrading your plan will calculate the value for the time you had left and then create a new subscription for the new plan you selected, subtracting the value from the charge. You'll immediately be charged for the amount of the new plan minus the prorated value you didn't use for the plan you were on. It might seem a little bit confusing, but it all gets perfectly balanced out in the end.

Don't worry, our subscription service automatically takes care of everything! Whichever day of the month you sign up will be the day your subscription is billed each month. For example, if I subscribed on the 16th of this month, the next billing date with the 16th of the following month.

We require your address in order to prove that you live in or outside of Canada for tax purposes. Only subscribers that live in Canada need to pay tax on their subscription to Tonic Tutor, all other subscribers are exempt.

At Tonic Tutor your privacy is important to us. We promise that your information will not be shared with a third party or used for any other purpose than determining where you live for tax purposes.

Since you've upgraded your account while you were signed into your Tonic Tutor account, you may need to sign out from your account by clicking on the Sign Out button in the top right corner of the website. Once you've successfully signed out you should be at the sign inpage. If you sign in again your account should be reset and you should have full access to your upgraded account.

If you still don't have full access after signing out and in again, please contact us for assistance.

While we don't currently offer family or individual plans for Tonic Tutor, upgrading to the Tutor 10 account will give you access to all of our games in Freeplay. If you would like to use our games for practice without going through a teacher, that is the plan we recommend.

Our payment gateway makes changing the plan you subscribe to really easy. If you've already upgraded, you should see a link labeled Manage Subscription in the Options section of the main menu at the top of the website. You'll be taken to a page that lists all of the plans that are available to you. If you have more students than a plan allows, you'll see a message letting you know how many students you'll need to remove before you can switch to that plan. Once you've chosen a plan, click on the button and your account will be instantly modified. If you have time left on your previous plan that was not used, your new subscription will be prorated and automatically adjusted to make sure you're not losing out on any time that you've already payed for.

All of Tonic Tutor's subscription plans are in Canadian dollars.

You can cancel your account at any time by using the Manage Subscription link under the Options menu in the main menu at the top of the website. If you're currently subscribed to a monthly plan, you can use the Cancel my Subscription button to cancel your account. It's important to note that you and your students will still have full premium access until the end of your current month. When your current month is complete, your account will be downgraded automatically, but you and your students will still have access the free content on Tonic Tutor.

No, your account is only downgraded to a free account when you cancel. None of your students, lessons or settings are removed or affected by cancelling an account. You and your students can still access the 10 free games included in the free plan using the same usernames and passwords that you used while you subscribed. You can reactivate your subscription at any time using the Manage Subscription link from the Options menu in the main menu at the top of the page.

If you cancel in the middle of a month you've already payed for, your account will remain active until the your current billing cycle has been completed. Once your billing cycle ends, your account will be downgraded to the free account type which means that you and your students will still have access to 10 Tonic Tutor games and the free features like Statistics and Freeplay.

We do not offer refunds for any of our subscriptions. If you no longer want to subscribe to Tonic Tutor, all you need to do is cancel your account and no further charges will be made. Once you've completed the cancellation process, your account will remain active until the end of your current billing cycle.

If you have an active subscription, you update your address or credit card information by going to the Manage Subscription link from the Options menu, and selecting the Update Payment Profile link. You will be redirected to a secure form hosted on Chargify where you can update your information.

Whenever you upgrade or downgrade, the payment system automatically prorates the amount of time left on your current subscription, credits you for that amount and then starts a new brand new subscription for you. So if you have a lot of time left on your old subscription, most of that balance will carry over to your new cheaper subscription and you shouldn't see a charge. However, if you don't have much time left on your old subscription, you will see a charge - the total for the new subscription minus the balance of your old one. Your new subscription date will be the same date that you downgraded, so the next payment for your new plan will change.

You can clear your cancellation at any time on the Manage Subscriptions page (located in the Options menu at the top of the page). If you're account has already been canceled and downgraded, you can reactivate your subscription at any time on the same page.

A student can log into their account the same way a teacher does, by clicking on the login button in the top right corner of the site and entering their username and password.

Teachers can reset a student's password by choosing clicking or tapping on their name on the My Students page, and selecting General>Student Options from the menu that appears. Enter a new password in the input labeled Password and then clicking on the Save Password button to save it.

Adding a single student allows you to select the username and password manually, while adding multiple students only requires you to enter a name for them. Usernames and passwords will be generated automatically and emailed to you when you create multiple students.

No, unfortunately deleting a student is a permanent action that can't be reversed. We put in a confirmation alert when you click on a delete link, so it's a two step process.

No, we don't currently offer that functionality. Any active student on Tonic Tutor will count towards one your student slots.

Students will have immediate access to Freeplay when they sign into your account, unless you've already assigned them a lesson.

No. The teacher can create a weekly lesson for a student and that lesson will continue to reset each week until the teacher changes it. Since the questions in each game are generated randomly, students will rarely play exactly the same game twice. Teachers can tweak individual game settings or assign a new lesson template at any time and the settings will be queued up for the next lesson.

Whenever you change a student's lesson time, the time that their lesson is reset will also change. For example, if I change a student's lesson day from Monday at 9am to Thursday at 10am, their lesson will be reset the following Thursday at 10am. Changes to a student's lesson can cause a lesson week to be slightly more or less than the standard 7 days.

If a student clicks the back button on their browser after they complete a game, the browser will show an outdated version of their lesson since the page does not get refreshed if the back button is used. We recommend that student's always click on the Game Menu button that appears after they finish the game - this will take them to a refreshed version of their lesson and update their progress. If a student does hit the back button on their browser, they can always manually refresh their browser to make sure their lesson page is properly updated.

Yes, you can turn off a students' lessons temporarily without making any changes to it by turning the Lesson Switch on the student's lesson page to Off. If you want to turn all of your student's lesson off, you can do so in one easy step by changing the Global Lesson Switch off from your Settings page.

The Global Lesson Switch on your Settings page will turn off all of your students' lessons if it is active, overriding individual student lesson switches. If the global switch is not active, then individual student lesson switches are used to determine whether a student's lesson is on or off.

The Restore Last Lesson will restore the lesson you had before you assigned the current lesson. It's not really meant to be a tool to "store" a lesson for later, it's more of a safeguard that makes sure you can restore a lesson if you accidentally assign a new one. It only keeps track of one previous lesson, so if you assign two new templates, the first lesson is erased, the second lesson is stored so that you can restore it if you want and the third lesson would be the active one.

Your current lesson will switch places with the previous lesson, so you can switch back and forth between them by clicking on the button. If you assign another lesson, the previous lesson that was stored will be erased and your current lesson will be stored.

Yes, select the Lessons>All Lessons link from the Students menu in the main menu at the top of your page, where you can find a list of all of your active lessons. You can click on the edit button to edit any of the lessons and create your own lesson presets that aren't associated with a student or a group.

Caching means a snapshot is taken when a lesson is reset which is what the student's lesson will be, even if you make changes or assign a new lesson. We recommend taking a quick look at the Lesson Caching tutorial for a more detailed overview that explains how caching works.

Yes! You can create your own custom lesson templates that aren't associated with a student or group by seletingStudents>Lessons from the main menu. The Lesson Page & Custom Templates tutorial has all of the information you'll need to get started with making your own templates.

The first thing you should do is make sure Javascript is enabled using this link: www.activatejavascript.org. If you've confirmed that Javascript is enabled, please make sure you're using the most recent version of one of the following browsers: Mozilla Firefox, Chrome, Microsoft Edge. If none of that helps, contact us and we'd be happy to help you out.

Your students will have access to all of Tonic Tutor's games once their lesson has been completed. You can find out more in the What is Freeplay? tutorial.

Lessons are cached by default which means any changes you make will be queued up for the next lesson when the current lesson resets. Find out more about lesson caching in this tutorial on caching.

Seasonal content is currently only available to subscribers. There are two types of seasonal content: 1. Seasonal games that are available for a limited time and 2. Seasonal themes that change the look of some of the games for a limited time. Seasonal games are not included as part of a student's lesson - they will only be able to access them in Freeplay mode once their lesson is finished. Teachers can try them out by clicking on the Games at the top of the page. Seasonal themes will change how some of the existing games look but don't change gameplay mechanics.

There are currently five seasons:

1. Halloween - October
2. Christmas - December
3. Valentine's Day - February
4. Easter - April
5. Summer - June, July & August

Yes, you can turn the seasonal content off for individual students by going into a student's Student Options page. You will see a switch menu for each season, which you can set to on or off. By default, all seasons are set to on. You can also turn off seasonal content in your own account from the Options>Settings>Teacher Settings link in the main menu.

Yes! We currently have three games that support UK terms: Boxing Glove, Light Bulbs and Piggybank. To turn on UK terms for you and your students, click on Options>Settings>Teacher Settings from the main menu. If you turn the UK Switch on, the UK terms will load in those three games automatically.

Yes, we did originally use Flash for all of our games. Since Adobe is no longer supporting Flash, we've updated all of the games so that they use Javascript (which means they finally work on mobile devices like phones and tablets!).

Yes! All of our games should work on mobile browsers, as long as you're using Chrome, Firefox, or Microsoft Edge. We don't support Safari since it's a bit buggy with the framework we used for the games. Games can be a bit small on phone sized devices, which makes input a little bit trickier, but it's definitely possible to play them. Tablets and computers are the recommended platforms for our games.

Safari doesn't play nicely with the Javascript framework we used to make the updated versions of the games. It works most of the time, but it's inconsistent and we don't recommend that you use it.

The Lesson Graphs page only shows results for lesson weeks that have ended. If a student has not completed a minimum of one lesson week for the lesson year you are viewing, then no results will found. After one lesson week has been completed, you should see those results on the Lesson Graphs page.

Tonic Tutor follows the standard Western school year, starting in September and ending in June. If a student uses Tonic Tutor for more than a year, on September 1st, the lesson year will reset. This only really matters when you're looking at the Lesson Graph or Report Cards. If a student has been using Tonic Tutor for multiple years and has hundreds of completed lessons, it would make viewing that data on the Lesson Graph incomprehensible. Grouping the lessons by year is a way to limit the data sets in a way that makes a bit more sense than if we were lumping them all together. Easily manageable data is good data!

Lesson years are set up to work with the traditional North American school year, so a new lesson year will be created on Sept 1st of every year.

Yes, you can export lesson results by clicking by selecting Options>Data Options>Export Student Results from the main menu.

Achievements can only be earned when students achieve specific goals when they play a game in Freeplay mode. They are assigned automatically when a Freeplay game is completed and do not require any additional input from teachers.

You can find an overview of all the awards by selecting Awards>Award Summary from a student's contextual menu.

There are a few different ways to send stickers which are all covered in our sticker tutorials.

Freeplay game settings will be different from the settings you have assigned your students as part of their lesson, so Freeplay games played after a lesson is complete are not counted towards a student's goals. This ensures that the goals are consistently tracking your students progress based on their lesson's specific settings. If a goal is not completed before they finish their lesson, they can continue to work towards their goal once their lesson resets.

Goals do not reset, they remain active until they are completed or deleted. Goals are intended to give teachers the ability to create long term targets that extend beyond a single lesson week.

Yes, you can assign goals to student groups by selecting Students>Goals>Create Goals from the main menu.

We want to ensure that goals that are created for a student remain consistent for the entire duration of the goal. That means that teachers don't have the ability to edit a goal by changing the goal target or the number of times the goal must be reached before the goal is completed. If a goal is too difficult for a student, we recommend that you delete the existing goal and create a new one.

No, only one goal for each game can be active for each student at one time. If a game has an existing goal, you will need to wait until the student completes the goal or delete the existing goal before you can create a new one.